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IT Services - Service catalogue

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Integration and Process Automation Platforms (BizTalk)

The BizTalk and SSIS systems provide data transfer services between University systems. Data such as user information only needs to be maintained in a single primary source and is then propagated to other systems. This can be a simple file transfer or can provide more complex data transformation services and business process management.

What's this?
The stage in the service lifecycle at which the service currently resides. Lifecycle = planned, new, live, notice, closed
Lifecycle status
Live
What's this?
The level of user activity at this point in the academic year.
Business activity level
High
What's this?
The regular period during which routine maintenance could take place.
Maintenance window
What's this?
Would making a change to the service today present too high a risk to the University?
Restricted change period
No

Getting help

Support contact
Service Desk
01865 (6)12345
Support hours08:30 - 17:00, Mon - Fri*
Out-of-hours supportNo
IT BoardInfrastructure IT Board
Service SponsorTahzib, Shirin
Service owner
Castle, Matthew
Service manager
Hill, Benjamin

* except bank holidays and University closure days

How do I...?

Raise a support call

queries/issues be raised via the local support centre related to the integration - see list below

Make a service request

More information

Charges

Free to Oxford users

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