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IT Services - Service catalogue

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Cloud: Hosted VMs

This service offers individual Windows or Linux virtual machines, which can be self-managed or managed centrally by IT Services. In the former case we will deploy a Linux or Windows VM, hand over the root/administrator password to you and then you are responsible for all further administration.

What's this?
The stage in the service lifecycle at which the service currently resides. Lifecycle = planned, new, live, notice, closed
Lifecycle status
What's this?
The level of user activity at this point in the academic year.
Business activity level
What's this?
The regular period during which routine maintenance could take place.
Maintenance window
What's this?
Would making a change to the service today present too high a risk to the University?
Restricted change period

Getting help

Support contact
Service Desk
01865 (6)12345
Support hours09:00 - 17:00, Mon - Fri*
Out-of-hours supportNo
IT BoardInfrastructure IT Board
Business ownerFraser, Michael
Service owner
Rendell, Sam
Service manager
Camp, Phillip

* except bank holidays and University closure days

How do I...?

Raise a support call

Via email or by calling 01865 6 12345

Request Access

New customers information

More information


Charges are applicable for: academics, UAS, departments, colleges, students.

Related Services

This service has no related services