Small business solutions
Includes: 1)Access Databases: A collection of small business systems which underpin a wide variety of administrative functions within the university. Implemented in Microsoft Access and distributed via a central file share. 2)Dynamics Solutions: A collection of small to medium sized business systems that underpin a variety of administrative functions within the university. Developed on the Microsoft Dynamics CRM and Power platform.
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The stage in the service lifecycle at which the service currently resides. Lifecycle = planned, new, live, notice, closed
Lifecycle status
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Live |
|---|---|
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The level of user activity at this point in the academic year.
Business activity level
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Unknown |
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The regular period during which routine maintenance could take place.
Maintenance window
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Would making a change to the service today present too high a risk to the University?
Restricted change period
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No |
Getting help
| Support contact |
Service Desk
01865 (6)12345
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|---|---|
| Support hours | 08:30 - 17:00 |
| Out-of-hours support | No |
| Portfolio Committee | Administration Portfolio |
| Service Sponsor | Tahzib, Shirin |
| Service owner |
Castle, Matthew
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| Service manager |
Hill, Benjamin
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* except bank holidays and University closure days
How do I...?
Raise a support call
Via the online help request form or by calling 01865 6 12345 (phones monitored 24/7)
Make a service request
More information
Charges
Charges are applicable for: departments, colleges.
Licence and hosting costs will apply