IT Services - Service catalogue

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Services for IT Support Staff

Communication and Collaboration

Email and Collaboration Services (Nexus365)

Provides email, calendar and the Microsoft Office 365 suite including Teams and SharePoint

Remote access

Provides remote access to central facilities

Telephony and unified communications (Chorus)

Telephony and unified communications

Web Content Management Systems

Websites with WYSIWYG content editors

Web Hosting

Provides hosting for University websites

Wireless

Provides wireless (Wi-Fi) network access for University members, and visitors

Data services

Central Backup Service (HFS)

A centrally funded service providing backup to Senior Members, Postgraduates and Staff.

Digital Access to Open Data

Stores and makes available linked open data about the collegiate University of Oxford

Desktops and devices

Managed desktops & devices

A collection of services for managing desktops, laptops, mobiles, and other devices.

Software licensing

Discounted and site-licensed software packages for University units and members

Help, advice and consultancy

IT Consultancy

Providing consultancy services

IT Support Staff Services (ITS3)

Specialist Services for Oxford's IT Support Staff

Service desk

IT Support for members of the university

Networks and infrastructure

Central networks (Odin)

Provides interconnections between department / college networks and the Internet

Cloud: Hosted VMs

Providing reliable cost effective virtual server hosting

Cloud: Secondary Storage (Scality)

Providing object-based storage service to departments and colleges

Cloud: Virtual datacentres (vCloud)

Infrastructure as a service for the University of Oxford

Data Centre Management

Providing a secure facility for housing vital IT services across the University.

Managed network services

Support and maintenance for building data networks

Private Cloud Platform

Underpinning, resilient infrastructure

Server management service

IT Services can offer server management for Windows and Linux OS.

Professional Services and University administration

Development and Alumni Relations (DARS)

Supporting the Development and Alumni Relations staff across the University and its colleges

eExpenses (SAP Concur)

Online submission and approval of expense claims

Facilities Management

Services related to estates and buildings

Financials (Oracle R12)

Oracle E-Business Suite R12 Financials. Oxford University's accounting system.

HR Systems (PeopleXD)

The HR Information and Payroll System, including HR Self-Service and IRIS

Small business solutions

Small to medium sized administrative systems

Student Systems (SITS:Vision / eVision)

The main student records systems for the University

Research support

Advanced Research Computing (ARC)

Advanced Research Computing

Electronic Lab Notebooks (ELN, LabArchives)

A searchable, easy to access, digital alternative to the traditional paper lab notebooks

Research Administration Systems (X5, MARS, IRAMS)

Research admin and finance tools

Survey advice

Get advice and support in the design of online surveys.

Security and Access

Identity and Access Management (IAM)

Federated Identity and Access Management facilities for the Collegiate University

Information security (InfoSec)

Protecting the University's information, users and systems

Teaching and learning

IT Learning Centre

Blended learning in IT for students, academics and staff

Media and Audio / Visual

Over 5,000 hours of video and audio material online bringing Oxford thinking to a global audience

Virtual learning environment (Canvas)

Canvas by Instructure is the University-endorsed VLE supporting and enhancing teaching and learning

Virtual learning environment - legacy (WebLearn)

Enabling University members to create and store materials to support teaching and learning